
As many of us know, artificial intelligence is rapidly becoming part of cybersecurity service delivery throughout all disciplines. Across our global member base, we’re hearing from service providers about how their organisations are using AI to support activities ranging from analysis and reporting to threat detection, vulnerability assessment and security testing. But, as adoption grows, so does the need for trust, transparency, accountability and professional oversight.
Today, CREST is pleased to announce the launch of the CREST AI Charter and CREST AI Principles, alongside a global cohort of ~60 founding signatory organisations who have publicly committed to supporting responsible AI use across cybersecurity services. More than ten per cent of CREST member organisations have joined the initiative as founding signatories, representing a broad cross-section of the global cybersecurity profession.
The founding signatories span 15 countries across Europe, North America, the Middle East and Asia-Pacific, and collectively deliver services including penetration testing, vulnerability assessment, incident response, threat intelligence, security operations and threat-led penetration testing.
“Artificial intelligence presents significant opportunities for the cybersecurity profession,” explains Sebastian Madden, Chief Product Officer at CREST. “It has the potential to improve efficiency, accelerate analysis, strengthen defensive capabilities and help organisations respond more effectively to emerging threats.
But at the same time, AI raises important questions around governance, transparency, accountability and trust.”
Through our own industry dialogues, we are seeing that buyers increasingly want to understand how AI is being used within cybersecurity services, how outputs are validated, where human oversight remains in place and who is accountable for decisions and outcomes. Our own recent research has identified growing demand for transparency, governance and assurance as AI adoption accelerates across cybersecurity services.
Related reading: Industry Insight Report – How AI is reshaping Penetration Testing
The CREST AI Charter has been developed to support a shared industry commitment to responsible AI use and is underpinned by the CREST AI Principles, which provide practical guidance on topics including governance, transparency, documentation, accountability, validation and human oversight.
Available to download: CREST AI Charter and 9 Principles (PDF)
The CREST AI Charter is a public commitment by organisations to support responsible AI adoption and the principles that underpin trusted AI-enabled cybersecurity services.
The Charter brings together organisations that recognise the importance of:
These themes are increasingly recognised as essential foundations for trustworthy AI across multiple sectors and international frameworks.
Related content: CREST’s Nine Principles for AI-enabled Cybersecurity

The founding signatories represent a diverse range of cybersecurity providers and specialisms. Collectively they include organisations delivering:
Their support reflects growing industry recognition that responsible AI adoption requires more than technology alone. It requires shared expectations, professional standards and practical approaches to assurance.
– Nick Benson, CEO, CREST

The Charter and Principles form part of a broader CREST initiative examining how AI is reshaping cybersecurity services. Over the coming months, CREST will continue to work with members, industry experts, buyers and regulators to:
As AI becomes increasingly embedded within cybersecurity services, CREST’s focus remains clear: helping the industry build trust in AI-enabled cybersecurity.

We’re working in collaboration with industry leaders and service providers to help shape a future where AI strengthens trust, confidence and professionalism across the global cybersecurity profession.